HOUSTON, [TX], DEC. 28, 2022 - VinSolutions CRM, an innovative automotive dealer software, promotes dealer business success by keeping pace with the changes customers expect. Now the outstanding Konect.ai platform takes a step further in prioritizing dealerships’ needs and creates one of the most important integrations, that will substantially improve dealer workflows and drive customer engagement. VinSolutions and Konect.ai are now consolidating technological strengths and artificial intelligence to offer a better strategy for dealers. This partnership unites both systems to drive engagement with leads and powers your data development to help your store grow in every way possible.
Konect.ai helps dealerships acquire more, engage faster, and convert at higher rates by providing conversational AI software, plus, service, marketing, and sales insight. Konect.ai’s AI is the only automotive messaging platform with Natural Language Processing and Machine Learning along with the required integrations to dealer-specific Customer Relationship Management systems (CRMs). Konect.ai also supports other automotive software platforms with ML and NLP to manage conversations and enhance engagement.
The main benefits of such a deep and effective integration can help dealers:
1. Segment and manage data - All customer communications are delivered directly to the VinSolutions CRM, so dealers can forget about logging in to Konect.ai´s dashboard to look for them.
2. Fetch and sync customer data – Information that is constantly updated in VinSolutions can now be pushed and changed in both systems.
3. Improve customer engagement – this integration incrementally drives and raises the standard of dealer-focused communication that’s sent daily and is powerful enough to enhance your customer’s overall experience.
4. Add AI to your automated workflow– Now, a dealer can easily set appointments, follow up with a relevant valuation, funnel critical data, and instantly contact existing customers.
“CRM integrations like this are key for us to continue our growth in the automotive industry. VinSolutions has created an exceptional CRM, and the integration with Konect.ai allows dealers to manage all of their SMS communication within the CRM. There’s no need for managers or salespeople to jump back and forth between platforms.” Cole Kutschinski, President of Konect.ai
“Thankfully with this enhancement of our VinSolutions integration, our customers and future customers are able to fully utilize Konect.ai and explore all the possibilities of AI SMS engagement.” Paul Lehal, Chief Technical Offer at Konect.ai
The integration of this partnership is the key to success for automotive dealerships. It’ll make the many advantages of Konect.AI and VinSolutions accessible to hundreds of thousands of automotive retail stores across the nation. We are strongly committed to changing and improving dealer communications by making it easier and more efficient, while fulfilling both business and their customers’ expectations.
VinSolutions is a part of the Cox Automotive company, was founded in 2006, and is headquartered in Mission, Kansas. Their powerful CRM tool helps dealers increase their profits, engage more leads, and speed up the purchase journey with features like automated marketing, desking, and customizable customer management. The set of VinSolution´s innovative strategies provide exclusive customer data insights that enable dealers to personalize every consumer experience and consolidate the whole sales process. They help thousands of dealerships across North America build tight customer relationships that drive substantial revenue. For more info visit www.Vinsolutions.com