HOUSTON, TX, [Feb. 17, 2023] - Konect.ai is proud to introduce its latest development, Konect.ai Enterprise Solutions where Natural Language Processing (NLP) models designed by automotive professionals help businesses elevate their chat platforms and improve customer service.
The NLP models are nurtured by committed developers and specifically trained for the automotive industry, and offer sentiment analysis for a personalized customer experience. The platform includes advanced chat functionality, real-time analytics, and a seamless user interface.
By using Konect.ai's models, businesses can expect to increase customer engagement and satisfaction, and the number of calls and in-store appointments set. The chatbot conversation settings are also multilingual, customizable, and can be tailored to English or native Spanish to meet the customers' specific needs.
"At Konect.ai, we have always been committed to delivering the best customer experience in the automotive retail industry," said Cole Kutschinski, President of Konect.ai. "With the launch of our Enterprise Solutions, we are excited to bring our expertise to a wider audience and provide other businesses with the tools they need to further develop their customer communication processes."
Konect.ai Enterprise Solutions' benefits include additional conversational flow enhancements and easy integrations with various channels and systems. With the power of AI, deep learning, machine learning, and linguistics, Konect.ai makes it easy for automotive businesses to communicate with customers in a personalized and relevant way.